350,000 DEWA customers enrolled in ‘My Sustainable Living’ programme

Launched in October 2018, the programme encourages customers to use electricity and water responsibly and reduce their carbon footprint.

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Cumulative savings between 2009 and 2018 reached 2TWh of electricity and 7.4billion gallons of water, equivalent to $326million.
Cumulative savings between 2009 and 2018 reached 2TWh of electricity and 7.4billion gallons of water, equivalent to $326million.

More than 350,000 residential Dubai Electricity & Water Authority (DEWA) customers are enrolled in the ‘My Sustainable Living’ programme.

Launched in October 2018, the programme encourages customers to use electricity and water responsibly and reduce their carbon footprint.

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The programme is the first of its kind in the Middle East, and enables residential customers to compare their monthly electricity and water usage with the average usage of similar efficient homes and make informed decisions based on current data.

“We are pleased by the customer engagement response to our initiatives and programmes, to consolidate the sustainable development of Dubai,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“Our programmes also encourage customers to effectively support and implement Dubai's strategies to protect our natural resources.

“At DEWA, we work to achieve the vision of our wise leadership for the transformation towards a green economy.

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“In accordance with our vision to become a globally leading sustainable innovative corporation, DEWA adopts integrated strategies to encourage society members to follow a responsible lifestyle when using electricity and water as part of their culture so it becomes a daily habit.”

‘My Sustainable Living’ programme has four main features. These include a comparison dashboard of similar homes in the region, and other similar efficient homes, a graph of estimated consumption trends, a monthly consumption report, and conservation tips. DEWA interacts with its users through its website, smart app, email and text messages.

DEWA’s conservation programmes and initiatives over the past 10 years have achieved significant savings in electricity and water use within various stakeholder groups.

Cumulative savings between 2009 and 2018 reached 2TWh of electricity and 7.4billion gallons of water, equivalent to $326million.

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