Emerson Global Users Exchange to be hosted in Milan in 2020

Event theme is 'Discover, Design, Deliver' and delegates will be able to learn about latest automation technologies.

Emerson Global Users Exchange, Emerson, Milan

The largest-ever Emerson Global Users Exchange in Europe will be taking place in Milan, Italy, in 2020.

The biennial conference will be held at the Milano Convention Centre from 18-20 March, with current and potential users of Emerson automation technologies, products and services attending from across Europe, the Middle East and Africa.


The theme for the event is “Discover, Design, Deliver” and delegates will be able to learn how the latest automation technologies can help in digitally transforming operations and improving asset efficiency.

Representatives from 15 industries including food and beverage, oil and gas, chemical, power, pharmaceutical and discrete manufacturing will deliver presentations on current project solutions and application successes.

This includes companies such as ADNOC, BASF, BP, Dow, EDF Energy, Equinor, GE Healthcare, Novartis, SABIC, Shell, Södra Cell, Total and Yara.

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“The fifth Global Users Exchange in Europe will be the largest and most innovative to date,” said Roel van Doren, group president of Emerson’s Automation Solutions business in Europe.

“It will offer a greater opportunity for delegates to discover new technologies, services and work practices, before returning to their companies armed with the knowledge to deliver improvements that can increase their business performance.”

Highlights include keynote addresses by van Doren; Richard Mortimer, VP engineering, global projects organisation at BP; and Vidya Ramnath, president of Emerson’s Automation Solutions business in the Middle East and Africa.

User presentations from 20 subject tracks will focus on topics including addressing industry losses and meeting business performance targets; dramatically enhancing safety and compliance; reducing capital and engineering costs; increasing profitability through effective energy management; making sustained improvements through process optimisation; justifying a predictive maintenance programme; creating successful system migration and lifecycle management paths; and solving difficult measurement and control challenges.

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