Smart Government applications generated savings of $2bn (AED8bn) in three years, according to a study by the Telecommunications Regulatory Authority (TRA).
The study addressed the impact of the UAE Smart Government on the Sustainable Development Goals (SDG) from 2015 through 2017, during which e-services contributed to cutting 377,000 tonnes of CO2 emissions due to reduced physical visits to state departments.
The study showed that e-services have significantly contributed to automating jobs, therefore saving more than 5,800 posts across different federal departments in three years, WAM reported.
The study stated that "the savings generated are mainly attributed to reducing the time it takes to process a transactions and cutting fuel costs".
The ecological impact of e-services featured high in the study which revealed that more than 377,000 tonnes of CO2 were saved in three years, during which around 19,000 tree were preserved each year as well.
Hamad Obaid Al Mansoori, director-general of TRA, said: "The significant results achieved through e-service applications have proved the government right on its bet on digital transformation across government departments."
Al Mansoori expressed hope that the study will incentivise more demand on government services through digital platforms.