Emcor: Best practice is sometimes better in theory

Local issues must be considered in best practice says EFS head of ops

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Satinder Singh Pal, head of operations, EFS.
Satinder Singh Pal, head of operations, EFS.

Best practice is a great concept but local issues and practices must be considered first, says Emcor Facilities Services.

The group, which has offices in UAE, Bahrain, Kuwait, Egypt, Qatar, Oman Saudi Arabia and Lebanon, often looks to its parent companies in the US and Europe for examples of where something has been done before. But this must be exercised with caution, warns Satinder Singh Pal, head of operations, EFS.

“We exercise our MEP services on international best practice, having a parent company in the US and in Europe."

“But it’s important to adopt the local systems here. The requirements here are totally different from England. There you would need heating systems, here you only need cooling. In Kuwait you need both. Kuwait is totally different to UAE. If you go to Egypt it is totally different than Kuwait and the UAE,” he said.

Part of this involves combining staff from the country the project location that EFS is working in with its more experienced staff from the UAE. This works, says Singh Pal as you get local understanding combined with experience in the industry.

“It works very well, because of the culture of Emcor. If you are transferring staff from here, they can implement policies and procedures the way we do here and offer staff training in that way,” he said.

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